Privacy Notice

How We Use Your Personal Information

The Provider Portal is operated on behalf of the Education and Skills Funding Agency (ESFA), an executive agency of the Department for Education (DfE).  This privacy notice explains how we use your personal information.  For the purposes of relevant data protection legislation, the DfE is the data controller for personal information processed.  For more detailed information on how we handle your personal information see the ESFA: privacy notice.

We collect your personal information so the DfE can carry out its functions by providing freely available information on Courses and Apprenticeships that it funds.

When you use the Provider Portal, we collect your personal information for the following purposes:


Where we collect personal information from

Personal information is provided directly by you:

We may collect personal information about you from other systems or organisations funded by the ESFA and from these sources:


Who we share your personal information with

Your information is made available via:


Your Individual Rights

The law gives you certain rights with regards to your data.

How to get a copy of your personal information

You can request a copy of any personal information that the ESFA holds on you by the following method:

Ministerial and Public Communications Division
Department for Education
Piccadilly Gate
Store Street
M1 2WD


Letting us know if your personal information is incorrect

You have the right to question any information we have about you that you think is wrong or incomplete. Please contact us if you want to do this:

How to withdraw from the Provider Portal

You can request the deletion of your account from the Provider Portal at any time by contacting the Course Directory Support Team on 0844 811 5073 or

Please note however it may be a contractual requirement that your organisation provides course data to the ESFA.


How long we keep your personal information

We will only keep your information for as long as is necessary.

How to complain

Please let us know if you are unhappy with how we have used your personal information. You can contact us using our secure online contact form.

You also have the right to complain to the Information Commissioner’s Office. Find out on their website how to report a concern.